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Delivery Orders

This document explains the flow and management of Delivery Orders in the Jova POS system, from creation to delivery status.

Delivery Order Flow​

The general flow is:

  1. Access the Transactions → Delivery Orders menu.
  2. Select a transaction to follow up on or create a new transaction.
  3. Fill in delivery information details.
  4. Select the related transaction to process further.
  5. Click Save.
  6. The transaction status will change based on the approval and delivery steps.

1. Accessing the Delivery Orders Menu​

  1. In the sidebar, click Transactions.
  2. Select Delivery Orders.
Delivery Orders Menu

2. Adding a New Delivery Order​

To add a new transaction, click the Add button at the top of the page.

Add Delivery Order

3. Filling in Delivery Order Information​

In the form that appears, fill in the following details:

  • Transaction Number: Select the related transaction number.
  • Customer: Select the customer or member name.
  • Delivery Address: Enter the delivery address for the goods.
  • Description: Optional to add further information.
Delivery Order Form

4. Selecting Products to Deliver​

Select the products to deliver from the existing transaction list.

  • Product Name: Select the product name to deliver.
  • Quantity: Specify the quantity of products to deliver.
  • Unit: Specify the product unit.
Product Information

5. Save and Continue​

After filling in all required information, click the Save button to complete the delivery process.

Save Delivery Order

6. Delivery Status​

After saving the transaction, you can view the delivery status in the main table. This status will indicate whether the delivery is pending approval, sent, or rejected.

Delivery Status

7. Actions on Delivery Order Table​

On the Transactions → Delivery Orders page, each row has an Action column.

Generally there are 2 actions:

  • Edit (pencil icon) to open and change DO details.
  • Menu (three-line icon) to see advanced options for the DO.
Action on Delivery Order Table

Note:

  • If you don't see a specific button, it's usually because the DO status has not yet reached the appropriate stage.

8. Delivery Order Data Tabs​

At the top of the page there are tabs:

  • All DO: displays all data.
  • Approval: DOs awaiting approval.
  • Approved: DOs that have been approved.
  • Rejected: DOs that have been rejected.

Use these tabs to speed up searching based on workflow.

9. Opening Delivery Order Details​

  1. In the table, select the DO you want to process.
  2. Click Edit or Menu in the Action column.
  3. The system displays the Delivery Order Information page.
Delivery Order Information

Commonly visible sections:

  • DO Information (DO Number, Store, Approver, Date, Customer, Address, Description).
  • Transaction details and product list.
  • Action buttons at the bottom.

10. DO Approval Process​

At the approval stage, the buttons usually available:

  • Back: return to the list.
  • Reject: reject the DO.
  • Approve: approve the DO.
Approve Button Reject Button

Action results:

  • If you click Approve, the DO status changes to Approved.
  • If you click Reject, the DO status changes to Rejected.

11. Status Indicator and Delivery Stage​

After the DO is approved, the detail page displays:

  1. Status badge (e.g.: Approved)
  2. Process stages:
      1. Ongoing
      1. Being Delivered
      1. Delivered
Approved Status and Delivery Stages

12. Delivery Invoice (Waybill)​

If the DO has been approved, the Delivery Invoice button will appear.

  1. Click Delivery Invoice.
  2. The system displays the Waybill document.
  3. Click Print if you want to print.
Delivery Invoice Button Waybill and Print Button

13. Starting Delivery​

If the DO has been approved, the Delivery button will be available.

  1. Click Delivery to start the shipping process.
  2. The system changes the stage to 2. Being Delivered.
Delivery Button Stage 2 Being Delivered

14. Completing Delivery​

At the delivery stage, the options usually available:

  • Delivered: used when the goods have arrived and been received.
  • Delivery Failed: used when the delivery was unsuccessful.
Delivered and Delivery Failed

Note:

  • Use Delivered only after the goods have actually been received.
  • Use Delivery Failed if there are issues such as address not found, recipient not available, or other operational constraints.

15. Delivered Status​

If the delivery process is successfully completed, the stage will move to 3. Delivered.

In this condition:

  • The delivery status is considered complete.
  • The DO has reached the final stage and does not need to be processed again.
Stage 3 Delivered

16. Filter and Export Data​

On the list page, you can use filters such as:

  • Transaction number
  • Customer
  • Status
  • Store
  • Date range

If you want to clear filters, click Clear All.

For reporting needs, click Export to excel.

Filter and Export

Conclusion​

The Delivery Orders feature makes it easy for you to manage product deliveries to customers efficiently. The process from transaction creation, information entry, to delivery status checking can be done easily through the Jova POS system.